Learn more about how to factory reset Google Chromecast. Is your Chromecast Ultra frozen? Screen stuck on the loading circle? You are not alone. I have been there. The show stops. The screen goes black. And you just want it to work again.
The good news? Fixing it is easy. You just need to know how to factory reset a Chromecast Ultra. And if the button is broken or hidden behind your TV, there is another way.
Let me show you both methods. No tech degree required.
How to Factory Reset Google Chromecast Ultra?

Quick Answer: Two Ways to Reset
| Method | When To Use | Time Needed |
|---|---|---|
| Physical Button | Device frozen, won't respond | 30 seconds |
| Google Home App | Can't reach the device, selling it | 2 minutes |
Pick the one that fits your situation. Both work. Both wipe your data clean.
What Happens When You Reset?
Before we start, know this: a factory reset erases everything.
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Your Wi-Fi password? Gone.
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Your Google Account link? Removed.
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Your settings? Back to day one.
The device becomes exactly what it was when you unboxed it. That is the point. You want a fresh start.
1: Reset With the Physical Button
This is the classic way. It works even when the screen is black. What You Need?
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A paperclip or SIM ejector tool
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Your fingers (just one, really)
How to Factory Reset Chromecast Ultra: Step-by-Step Guide
Step 1: Find the button
Look on the side of the device. It is right next to where the power cable plugs in. The button is tiny. It sits flush with the plastic. You cannot press it with a finger. That is why you need the paperclip.
Step 2: Press and hold
Push the paperclip into the hole. You will feel a small click. Keep holding it down. Do not let go yet.
Step 3: Watch the light
The small LED on the front will start blinking orange. This means the reset is starting.
Keep holding for another 10 seconds.
Step 4: Wait for white
The light will turn solid white. Then it might blink again. Once the light stays solid white, you can release the button.
Step 5: Let it reboot
The device restarts. This takes about one minute. Your TV screen will go dark, then show the Chromecast logo, then start the welcome slideshow.
Done. Your device is now wiped clean.
Real Talk: When This Fails
Sometimes the button does nothing. I have seen this happen. If you hold the button for 20 seconds and nothing changes, try this:
Unplug the power. Wait 30 seconds.
Hold the button down while plugging it back in. Keep holding for another 15 seconds. This drains leftover power and forces a hardware reset. It works about half the time.
2: Reset Without Touching the Button
Here is the method most people do not know about. You can reset everything from your phone. No reaching behind the TV. No paperclips. Just your thumbs and the Google Home app. What You Need?
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Your phone
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The Google Home app (free, install it now if you haven't)
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Wi-Fi connection
Step By Step
Step 1: Open Google Home
Find the app on your phone. Tap to open.
Step 2: Find your Chromecast
Look at the list of devices. Find your Chromecast Ultra. Tap on it.
Step 3: Go to settings
Look at the top right corner. See the gear icon? Tap it.
Step 4: Find the three dots
At the very top of the settings page, look for three vertical dots. Tap them.
Step 5: Choose factory reset
A menu drops down. Tap "Factory reset."
Step 6: Confirm
The app asks if you are sure. Tap "Reset" again.
Step 7: Wait
Your TV screen goes black. The Chromecast light blinks orange. After about one minute, the welcome screen returns.
That is it. The device is now reset.
Why This Method Is Better Sometimes?
I use this method when selling a device. Why? Because it instantly removes the Chromecast from my Google Account. The new owner cannot see my old photos or viewing history. It is safer.
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It also works when the physical button is broken. If the device is still connected to Wi-Fi, you can reset it remotely.
What To Do After the Reset
Your Chromecast is now blank. It shows pretty pictures on your TV but does nothing else. You need to set it up again.
Setup In 3 Minutes
Step 1: Open Google Home again
Tap the "+" icon in the top left. Choose "Set up new device."
Step 2: Find your device
The app looks for nearby Chromecasts. When it finds yours, your TV will show a code.
Step 3: Match the code
If the code on your TV matches the one on your phone, tap "Yes."
Step 4: Connect to Wi-Fi
Pick your Wi-Fi network. Type the password. Wait 30 seconds.
Step 5: Done
Your Chromecast is ready to use again.
Common Problems and Real Fixes
I have reset Chromecast devices more times than I can count. Here is what goes wrong and how to fix it.
Problem: The Button Does Nothing
You press and hold. The light stays white. Nothing changes.
Fix: Unplug the power completely. Wait one full minute. Plug it back in and try again immediately. The device needs a full power cycle to reset the button function sometimes.
Problem: Google Home Can't Find the Device
You open the app. Your Chromecast is not there. You cannot reset it digitally.
Fix: Make sure your phone is on the same Wi-Fi network. If the Chromecast lost its Wi-Fi connection, it won't show up. You must use the physical button in this case.
Problem: Stuck on "Starting"
After reset, the screen shows "Starting..." and never moves past it.
Fix: This means the firmware is likely corrupt. Try the physical reset one more time. If that fails, the internal storage might be dead. Sadly, it might be time for a new device.
Problem: No Signal on TV
You reset. The TV says "No Signal." Panic sets in.
Fix: Try a different HDMI port. The Chromecast Ultra is picky about handshakes with some TVs. Also, use the HDMI extender cable that came in the box. It helps with older TVs.
When NOT to Reset
A factory reset is powerful. But sometimes you do not need it.
Just Restart Instead
If your Chromecast is slow but working, try a restart first.
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Unplug the power
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Wait 30 seconds
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Plug it back in
This clears the memory but keeps your settings. It fixes about 80% of small problems.
Check Your Network First
If videos buffer or stop playing, the problem might be your Wi-Fi, not the Chromecast. Try these first:
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Move your router closer
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Remove obstacles between devices
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Use the Ethernet port on the Chromecast Ultra power brick
The Ultra is special. It has a built-in Ethernet port. A wired connection is always faster and more stable than Wi-Fi.
Selling Your Chromecast? Read This
If you are resetting because you plan to sell the device, pay attention. A factory reset is not enough for privacy. You must also remove it from your Google account. How to Remove It Completely?
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Open Google Home
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Find your device
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Tap settings
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Tap the three dots
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Choose "Remove device"
This deletes it from your account entirely. The next owner sets it up as new.
If you only reset but do not remove it, the device stays linked to you. The new owner might see your old cast history. Not ideal.
The Truth About the Chromecast Ultra
After using this device for years, here is my honest take. The Good:
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4K streaming looks amazing
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Ethernet port in the power brick is rare and useful
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No remote to lose
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Works with any phone
The Bad:
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Gets hot during long streams
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No on-screen menu (some people prefer this, some hate it)
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Setup requires a phone (cannot use a computer easily)
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The reset button is too small
The Ugly:
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When it breaks, it really breaks.
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No screen means no error messages.
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You just guess what is wrong.
Quick Troubleshooting Checklist
Use this before you reset. It saves time.
| Issue | Try This First |
|---|---|
| Black screen | Check HDMI cable, try different port |
| Buffering video | Restart Wi-Fi router, use Ethernet |
| No sound | Check TV volume, restart Chromecast |
| Device not found | Reboot phone, check same Wi-Fi |
| Overheating | Unplug, let cool for 10 minutes |
If none of these work, then reset.
Final Thoughts
Learning how to factory reset Chromecast Ultra takes two minutes. But knowing when to reset saves hours of frustration. Use the physical button when the screen is frozen.
Use the Google Home app when you can reach the device or want to sell it safely. Both methods wipe your data. Both give you a fresh start. And if the button is broken? No problem. You now know the secret second way.
Your Chromecast Ultra is a simple device. When it works, you forget it exists. When it breaks, you just need clear steps to fix it.
Now you have those steps. Bookmark this page. You never know when you might need it again.